This Privacy Policy describes how SOFTSET LTD, a company incorporated under the laws of Curaçao and registered with the Commercial Register of the Curaçao Chamber of Commerce & Industry under registration number 173636, with its registered office at Zuikertuintjeweg Z/N, Zuikertuin Tower Unit 1B & 1C, Willemstad, Curaçao ("Company," "we," "us," or "our"), collects, uses, stores, shares, and otherwise processes personal information in connection with our Services.
For the purposes of applicable data protection law, SOFTSET LTD is the controller responsible for the processing of personal information described in this Privacy Policy.
This Privacy Policy, applicable to SOFTSET LTD ('Company,' 'we,' 'us,' or 'our'), outlines the purposes and methods by which we may collect, store, utilize, and/or disclose ('process') your information when you avail yourself of our services ('Services'). This includes instances such as:
• Visiting our website at softsetcw.com;
• Engaging with us through various channels, including but not limited to sales, marketing, or events.
Reviewing this privacy statement is crucial for gaining insights into your privacy rights and options. If you disagree with our policies and procedures, we kindly request that you refrain from using our Services. For any questions or concerns, please reach out to us at contact@softsetcw.com.
1. WHAT INFORMATION DO WE COLLECT?
2. USE OF COOKIES
3. HOW DO WE PROCESS YOUR INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5. HOW LONG DO WE KEEP YOUR INFORMATION?
6. DO WE COLLECT INFORMATION FROM MINORS?
7. WHAT ARE YOUR PRIVACY RIGHTS?
8. DO WE MAKE UPDATES TO THIS POLICY?
9. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
10. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
We collect personal information that you voluntarily provide when you contact us, request information regarding our Services, submit an enquiry through our website, or otherwise communicate with us.
Depending on the nature of your interaction with us, this information may include:
• first and last name;
• email address;
• company or organisation name, where provided;
• telephone number, where provided;
• information contained in your enquiry or correspondence; and
• any other information you choose to provide when communicating with us.
Our website does not provide customer accounts or public user profiles.
Sensitive information. We do not intentionally collect or process sensitive or special-category personal information through our website.
Please do not provide sensitive personal information through our contact form or ordinary correspondence unless specifically requested by us and legally permitted.
You are responsible for ensuring that personal information you provide to us is accurate and up to date.
We may use cookies and similar technologies to operate, secure, and improve our website.
Cookies are small data files stored on your device when you visit a website. Depending on the technologies implemented on our website, we may use:
• Necessary cookies, which are required for the website to operate correctly, securely, and efficiently;
• Preference cookies, which may remember certain choices or settings; and
• Analytics cookies, where used, which help us understand how visitors interact with our website and improve its functionality and performance.
Where applicable law requires consent for the use of non-essential cookies, such cookies will be used only after the required consent has been obtained.
You can also control or delete cookies through your browser settings. Disabling certain cookies may affect some website functionality.
We handle your data to furnish, enhance, and oversee our Services, engage in communication with you, ensure security and prevent fraud, and adhere to legal requirements. Furthermore, we may process your data for other purposes if you provide your consent.
More specifically, the processing of your personal information depends on your interaction with our Services, encompassing:
• Facilitating the delivery of services to the user: We may process your information to furnish you with the requested service.
• Responding to user inquiries/providing support: Your information may be processed to address your inquiries and resolve any potential issues associated with the requested service.
• Safeguarding our Services: Information processing is conducted as part of our efforts to maintain the safety and security of our Services, including activities such as fraud monitoring and prevention.
• Assessing and enhancing our Services, products, marketing, and goals: We may process your information when deeming it necessary to identify usage trends, gauge the effectiveness of promotional campaigns, and assess and improve our Services, products, marketing, and overall objectives.
There could be instances where we may have to disclose your personal information, such as:
• Service providers: We may use third-party service providers to support our business and website operations, including website maintenance and IT support, email and communication services, etc.
• Legal and regulatory authorities: We may disclose information where required or permitted by applicable law, regulation, legal proceedings, court order, or lawful request from a competent governmental or regulatory authority.
• Business Transfers: We might share or transfer your information in relation to, or during discussions about, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
We do not sell personal information.
We will retain your personal information only for the duration necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is mandated or allowed by law (such as for tax, accounting, or other legal obligations).
Once we no longer have a legitimate business need to process your personal information, we will either delete or anonymize the data. In situations where immediate deletion or anonymization is not feasible (e.g., due to the storage of personal information in backup archives), we will securely store the data and segregate it from any additional processing until deletion becomes feasible.
Our Services are intended for adults and are not directed to individuals under the age of 18.
We do not knowingly collect personal information from individuals under 18 through our website.
If we become aware that personal information relating to an individual under 18 has been collected in circumstances where such collection is not permitted, we will take reasonable steps to delete the information.
If you believe that an individual under 18 has provided us with personal information, please contact us at contact@softsetcw.com.
Depending on the circumstances and applicable data protection law, you may have the right to:
• request information regarding whether and how we process your personal information;
• request access to personal information we hold about you;
• request correction of inaccurate or incomplete personal information;
• request deletion or blocking of personal information where applicable;
• object to certain processing of your personal information; and
• withdraw consent where processing is based on your consent.
Where applicable law provides additional privacy rights, those rights will also be respected.
This privacy policy is subject to periodic updates. In the event of significant alterations to this privacy policy, we may notify you through prominent posting of the changes or by directly sending you a notification. We recommend checking this privacy policy regularly to stay informed about our means of safeguarding your information.
If you have questions or comments about this policy, you may email us at contact@softsetcw.com.
In accordance with the relevant laws in your country, you may possess the right to request access to, modification of, or deletion of the personal information we gather from you. If you wish to review, update, or delete your personal information, kindly complete and submit a data subject access request.
